FAQ

You have questions. We have answers.

Whether or not this is your first time working with a mobile veterinarian, we’re here to ease your mind and answer any questions you may have.

Why use a mobile veterinarian?

It’s no secret that most pets feel stressed during their visit to the vet. The build-up, the car ride, the waiting rooms, and everything else that happens in between their arrival and the moments their back home in their favorite spot. Bat City Mobile Vet Care gets rid of all of that stress by bringing the care your pet needs directly to your home.

What service area does Bat City Mobile Vet Care cover?

Bat City Mobile Vet Care covers the greater Austin, TX city limits plus 10 miles. Please note that there may be additional fees for travel further than 10 miles.

How do costs compare to a traditional veterinarian?

We’re very transparent about our pricing and want you to know everything ahead of time. When comparing the cost of mobile veterinary care versus your regular veterinary hospital, you may notice a difference. The convenience of receiving care in your home without the expense and hassle of transportation is a wonderful thing, and well worth it!

What are the common reasons to have a vet come see my pet?

Bat City Mobile Vet Care focuses on preventative care – wellness exams, vaccinations, and common check-ups. If your pet is experiencing any of the conditions below, please contact a full-service veterinary hospital.

Gastrointestinal problems: Loss of appetite, vomiting, diarrhea (always save a sample of diarrhea), or constipation or attempt to defecate but no passage of feces.

Urinary tract problems: Increased frequency of urination, straining to urinate, or an attempt to urinate but no passage of urine (especially in male cats).

General demeanor problems: Change in energy level, less interest in going outside or playing with toys, less interaction with family members, or severe weight loss.

Respiratory and cardiovascular problems: Change in breathing (difficulty breathing is a medical emergency), exercise intolerance, coughing, or excessive panting.

Eyes, ears and mouth problems: Holding one or both eyes closed or squinting, discharge from one or both eyes, rubbing at ears, ear discharge, bad breath, sensitivity or pawing at the mouth, reluctance to eat hard food, bleeding gums or blood residue on toys or in water bowl, or sneezing.

Orthopedic and skin problems: Limping or favoring a leg or paw, swelling of leg or paw, reluctance to walk or jump, severe itching, or excessive loss of hair.

Have questions? We’re here to help!

 

Please complete the form below and we’ll respond generally within 24 hours. If you wish to schedule an appointment or have an urgent question or problem please call us at 512-650-8862.